FAQ
Here we answer the questions that may arise
Creating & Managing Quizzes
Can I update the quiz after it has started?
Yes! The creator of the quiz can change questions, answer options, and other settings at any time. Participants' apps update automatically. Note! If you change which answer is correct, the scoring may become inaccurate.
How do I find the code for my quiz?
Go to your quiz in the app or on the web. You'll find a 6-character code that you can share with participants. They'll need to enter this code in the Tipsrundan app to join your quiz.
Can participants take the quiz in any order?
Yes, by default participants can take the questions in any order they want. However, you can activate the setting "Fixed questions in sequence" if you want the questions to be taken in order.
How do I share my quiz with participants?
Ask participants to download the Tipsrundan app and enter your quiz code. You can find the code inside your quiz.
Can I limit how long each question is displayed?
No, currently you cannot set a time limit per question.
Can you update with questions when the quiz has started?
Yes it can definitely do. The person who created the betting quiz can change all settings and the participants' apps are updated in real time.
Participants & Results
My participants don't see a map. What should I do?
Participants must allow location access in their mobile settings. Without this, the app cannot show if they are near a question.
How do I see what participants have answered?
Go to your quiz and select the "Results" tab. There you can see answers, scores, and statistics per participant.
Why does it say participants have 0 correct answers?
This may be because they haven't answered all questions yet. Results are only updated when all questions (including any tiebreaker) have been answered.
My participants do not see a map when they go for a quiz.
It is important that they give the app permission to access their current position, otherwise the app can not determine if they are close enough to the question.
Technical Support
I cannot add images to my questions.
Check that the app has permission to use the camera and images. Go to Settings → Apps → Tipsrundan → Permissions.
Why doesn't the code work?
The 6-character code must be entered exactly as shown, including any uppercase or lowercase letters. Make sure participants are entering it in the Tipsrundan app, not elsewhere.
I can not add any pictures to my questions.
This may be because you did not allow the app to access the camera or images. Go to Settings -> Apps -> Tipsrundan -> App permissions and allow camera.
I have created a quiz and try to enter the 6-character code in another phone to get to the competition, but it doesn't work.
Make sure you're entering the correct 6-character code exactly as it appears in your quiz. The code is case-sensitive and must be entered in the Tipsrundan app.
Premium & Payment
Is the number of participants limited in the free version?
Yes, the free version allows up to 5 participants per quiz. For more, you need to upgrade to Premium or make a one-time payment.
How much does Premium cost?
Premium costs 499 SEK per year for individuals. Schools and associations get a 50% discount. Invoice options are also available.
How do I cancel my Premium account?
Log in to our website, go to "Account" and click on "Cancel". If you have an invoice subscription, contact us at info@tipsrundan.se.
Does Premium have a notice period?
No, but you pay in advance. When you cancel, your account will continue to be Premium until the current period expires.
Can I charge for participation in a quiz?
Only with Supremium (contactless payment in app). Premium does not allow payment solutions.
How do I end my premium account?
If you have paid for premium via our website, log in and go to "Account", where you will find a button "Cancel". Your premium will then end when the validity period has expired. If you have a premium through an invoice or other agreement, you need to contact us at info@tipsrundan.se.
How long is the premium notice period?
Premium has no notice period, but you pay in advance, if you have an ongoing premium and choose to cancel, your premium will continue to apply until the payment period is over.
I have created a quiz but the number of participants is limited. How do I increase the number of participants?
In your quiz, which you have created, there is a button with the number of participants. If you press it, you will come to our store where you can buy a higher limit for the number of participants.
Contact us
Do you have feedback or questions? Send us a message!